Return & Refund Policy

Last Updated: 1 October 2026

Thank you for purchasing from our online store. We sell digital products related to stock-market trading, trading tools, software, and educational content.

Because our products are primarily delivered digitally, we have a specific policy regarding returns, cancellations, and refunds.

1. Digital Products

Our store may offer the following digital products:

* Trading Expert Advisors (EAs)
* MT4 trading tools and utilities
* Trading indicators
* Trading software and digital tools
* Trading e-books
* Trading courses
* Chart pattern and candlestick pattern educational materials
* Other digital trading-related products

These products are not physical goods and are delivered electronically.

2. No Physical Returns

Since our products are digital, physical returns are not applicable.

Once a digital product has been successfully delivered, downloaded, accessed, or activated, it generally cannot be physically returned.

3. Refund Eligibility

A refund may be considered in limited circumstances, including:

* Duplicate payment for the same product
* Payment received but the purchased digital product was not delivered
* A verified technical issue that prevents the purchased product from being delivered or accessed and cannot reasonably be resolved
* An incorrect charge caused by a technical or payment-processing error

Any refund request will be reviewed individually.

4. Products Already Downloaded or Accessed

Because digital products can be copied or accessed immediately, refunds are generally not available after the customer has downloaded, accessed, activated, or received the product/license information, except where required by applicable law or in circumstances approved by us.

This may include EAs, indicators, utilities, e-books, courses, software, and other downloadable or accessible digital products.

5. Trading EAs and Indicators

Trading EAs, indicators, and other trading tools are software products.

A refund will generally not be provided because of:

* Trading losses
* Different trading results from backtests
* Different results between brokers
* Different results between demo and live accounts
* Market conditions
* Slippage
* Spread
* Commission
* Internet or VPS issues
* Broker restrictions
* Customer’s trading settings
* Incorrect installation or configuration

Trading performance can vary depending on market conditions, broker conditions, account type, settings, and other factors.

6. E-books and Courses

Refunds for e-books, courses, and educational materials are generally not available once the digital content has been delivered or access has been provided.

Customers should review the product description, available information, course details, and requirements before completing their purchase.

7. Technical Support

If you experience a technical problem with a purchased product, please contact us before requesting a refund.

We will make reasonable efforts to help troubleshoot issues related to product installation, activation, delivery, or access.

Please provide your order details and a description or screenshot of the issue where appropriate.

8. Refund Request

To request a refund, contact us with:

* Customer name
* Order ID or payment reference
* Purchased product name
* Date of purchase
* Reason for the refund request
* Relevant screenshots or supporting information, if applicable

Refund requests can be submitted through our customer-support contact details.

9. Refund Processing

If a refund is approved, it will generally be processed through the original payment method or another appropriate method supported by the payment provider.

The time required for the refunded amount to appear in the customer’s account may depend on the payment gateway, bank, card issuer, or other payment service provider.

10. Duplicate Payments

If you accidentally make more than one payment for the same product, please contact us as soon as possible.

After verification, the duplicate payment may be eligible for a refund.

11. Incorrect Product Purchase

Customers are responsible for checking the product description, compatibility, platform requirements, features, and other information before purchasing.

Purchasing the wrong product, incompatible product, or a product that does not meet the customer’s personal requirements does not automatically qualify for a refund.

However, genuine issues will be reviewed on a case-by-case basis.

12. Unauthorized Transactions

If you believe a payment was made without your authorization, please contact us immediately and also contact your bank or payment provider.

We may request relevant transaction information to investigate the matter.

13. Trading Risk Disclaimer

Our trading EAs, indicators, utilities, e-books, courses, and other products do not guarantee profits or financial returns.

Trading and investing involve financial risk, and customers may lose some or all of their invested capital.

Refunds are not provided solely because a customer experiences trading losses or does not achieve the expected trading results.

14. Changes to This Policy

We may update this Return & Refund Policy from time to time.

Any changes will be published on this page with an updated “Last Updated” date.

15. Contact Us

For questions regarding returns, refunds, digital delivery, or technical support, please contact us:

Email: daytradin2244@gmail.com
Mobile/WhatsApp: +91 62666 44928
Business Address: Phase 1, Khamtarai, Sarkanda, Bilaspur, Chhattisgarh, India

We aim to handle genuine customer issues fairly and provide reasonable assistance with digital product delivery and technical problems.